Terms and Conditions
All items are handcrafted to order and are subject to an 1-2 week lead time, with the exception of custom items. Those items are 2-3 weeks.
Our products are rustic in nature. The wood is not intended to be perfect. Please expect light dents, knots, cracks, etc which add to the overall visual aesthetic.
Once an order is placed, it can be cancelled and fully refunded within 7 days. Any orders cancelled after the aforementioned time are subject to a 20% cancellation fee. Once production has begun a 35% cancellation fee will be applied.
RETURN POLICY:
Requests for return may be placed by utilizing the "Contact Us" section of this website. A request for return MUST BE made within 3 days of receipt of delivery of your item in order to be processed.
Once request for return has been approved, tracking information for the return shipment must be submitted to Six 14 Industrial within 2 business days.
****WE DO NOT SEND REFUND CHECKS. REFUNDS CAN ONLY BE PROCESSED USING THE SAME METHOD THAT WAS USED TO PLACE YOUR ORDER.****
If you are unhappy with your purchase, please contact us to discuss replacement or exchange options. Otherwise, items can be returned to us (in new condition) for a refund. Your credit/debit card will be refunded (minus shipping costs and 35% restocking fee) upon arrival and inspection of your item to our facility.
The purchaser is responsible and must pay for all return shipping and packaging costs.
ALL SALES ON CUSTOM ORDERS ARE FINAL.
All packages are insured for the full purchase amount. All items are carefully inspected prior to shipment. Six 14 Industrial is not responsible for damages during shipping. If you find your product has been damaged during transit, keep all packaging materials, take pictures of damages, and Six 14 Industrial at 720.232.7578 to discuss replacement options. Please email all pictures to
All items are handcrafted to order and are subject to an 10-12 week lead time, with the exception of military artwork, custom items, and our trademarked split flags. Those items are 12-14 weeks.
Our flag are rustic in nature. The wood is not intended to be perfect. Please expect light dents, knots, cracks, etc which add to the overall visual aesthetic.
Once an order is placed, it can be cancelled and fully refunded within 7 days. Any orders cancelled after the aforementioned time (weeks 2-7) are subject to a 20% cancellation fee. Once production has begun, (weeks 8-completion) a 35% cancellation fee will be applied.
RETURN POLICY:
Requests for return may be placed by utilizing the "Contact Us" section of this website. A request for return MUST BE made within 3 days of receipt of delivery of your item in order to be processed.
Once request for return has been approved, tracking information for the return shipment must be submitted to The Rustic Flag Company within 2 business days.
****WE DO NOT SEND REFUND CHECKS. REFUNDS CAN ONLY BE PROCESSED USING THE SAME METHOD THAT WAS USED TO PLACE YOUR ORDER.****
If you are unhappy with your purchase, please contact us to discuss replacement or exchange options. Otherwise, items can be returned to us (in new condition) for a refund. Your credit/debit card will be refunded (minus shipping costs and 35% restocking fee) upon arrival and inspection of your item to our facility.
The purchaser is responsible and must pay for all return shipping and packaging costs.
ALL SALES ON CUSTOM ORDERS ARE FINAL.
All packages are insured for the full purchase amount. All items are carefully inspected prior to shipment. The Rustic Flag Company is not responsible for damages during shipping. If you find your product has been damaged during transit, keep all packaging materials, take pictures of damages, and Contact The Rustic Flag Company at 731-855-1805 to discuss replacement options. Please email all pictures to
All items are handcrafted to order and are subject to an 10-12 week lead time, with the exception of military artwork, custom items, and our trademarked split flags. Those items are 12-14 weeks.
Our flag are rustic in nature. The wood is not intended to be perfect. Please expect light dents, knots, cracks, etc which add to the overall visual aesthetic.
Once an order is placed, it can be cancelled and fully refunded within 7 days. Any orders cancelled after the aforementioned time (weeks 2-7) are subject to a 20% cancellation fee. Once production has begun, (weeks 8-completion) a 35% cancellation fee will be applied.
RETURN POLICY:
Requests for return may be placed by utilizing the "Contact Us" section of this website. A request for return MUST BE made within 3 days of receipt of delivery of your item in order to be processed.
Once request for return has been approved, tracking information for the return shipment must be submitted to The Rustic Flag Company within 2 business days.
****WE DO NOT SEND REFUND CHECKS. REFUNDS CAN ONLY BE PROCESSED USING THE SAME METHOD THAT WAS USED TO PLACE YOUR ORDER.****
If you are unhappy with your purchase, please contact us to discuss replacement or exchange options. Otherwise, items can be returned to us (in new condition) for a refund. Your credit/debit card will be refunded (minus shipping costs and 35% restocking fee) upon arrival and inspection of your item to our facility.
The purchaser is responsible and must pay for all return shipping and packaging costs.
ALL SALES ON CUSTOM ORDERS ARE FINAL.
All packages are insured for the full purchase amount. All items are carefully inspected prior to shipment. The Rustic Flag Company is not responsible for damages during shipping. If you find your product has been damaged during transit, keep all packaging materials, take pictures of damages, and Contact The Rustic Flag Company at 731-855-1805 to discuss replacement options. Please email all pictures to info@six14industrial.com